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►First-time Event Done Right, 12 Do’s

You may have heard that I got invited to Paradise Island, The Bahamas (made famous by the Atlantis mega-resort) to do an auction last month.

The Purple Paws Live Auction was a first-time event, and yet it was a smashing success, exceeding all expectations and likely to double in revenue generated next year.

Here are 12 of the many things the BAARK! all-volunteer team did so right:

  1. Awesome Chairperson.  Passionate about the cause, well connected, and tenacious.
  2. Get businesses to underwrite major costs and write sponsor checks. 
  3. Get help from an auction consultant on item descriptions, displays, order of sale, the evening’s timing, volunteer roles, etc. Sarah used the AUCTION! book I sent her, and we talked extensively in e-mails and phone conferences.
  4.  Venue with appeal.  Use committee and sponsor connections to get the place folks have heard about but never had the chance to see.
  5. Sold-out event. Start with a small venue so you can sell out, and use Facebook and social media to really push ticket sales. If you don’t have a mailing list or Facebook Fan Page with hundreds of folks yet, build THAT first. 
  6. Auction items matched to your guests. Nothing random. Each item specifically sought after because of its broad appeal to the attendees. Plan before you ask.
  7. 100% donations. For a first-time event especially, there’s no point in paying for auction items, as that takes your hard-won donor dollars and gives them away.
  8. Prepared Buyers! “Bodies aren’t bidders” we say. Sarah and I made sure that the guests were fully aware of the Live Auction Opportunities and How to Bid, using prior e-blasts, displays, handouts, Power Point, and microphone announcements. 
  9. Zippy Schedule. Keep your guests entertained and attentive, with food, games, Live Auction and Fund-a-Need donations all flowing nicely from one to the next.
  10. Mission Message. The 3-minute video they created was perfect before the Fund-a-Need, showing clearly the huge impact of more dollars and donations.
  11. Event Support. Well trained staff and volunteers add so much to a great guest experience. We all met in person prior to the event to answer questions and build a confident team.
  12. A Gala auctioneer. Truly, a fundraising event NEEDS to be equal parts entertainer, ambassador, and marketer. Not only was the audience laughing and smiling the whole time, but they were reminded to give generously to the cause, and 72% of the Live Auction items sold for more than they were worth.
Your Mission.
Accomplished.
I look forward to the chance to do it again. Maybe with you 🙂 Just shoot me a note.

►Don’t Make This Critical Mistake With Your Schedule
Clock Face Microsoft Clipart

The Trick You MUST Know About Benefit Auction Timing

Today I got an e-mail from a client stating,

“we will be advertising the event as starting at 7pm and ending at 10pm”

“Nooooooooooooooooooooooooooooooooo,” my brain screams, as I scramble to hit the “Reply” button before I read even one word further.

This is one of the MOST important tidbits I share with Benefit Auction clients:  the 30-1 Rule.

 

Here’s my hastily typed plea:

Ooh, ooh, ooh, this is one of those things I must speak up about 🙂

 

If you want people to be engaged in the event between the hours of 7:00-10:00, then you must must must advertise as 6:30-11:00, because people never arrive right when doors open, but 15-20 minutes after, and then have to park, walk, register, etc., so the earliest folks are beginning to engage in the event just before 7, with the majority trickling in AFTER that.

 

And then at the end, people mentally check out of an event when they believe they have experienced all that was included in their ticket price. If we say it runs until 11:00 BUT we internally plan to have all money raised and everything wrapped up by 10:00, then they feel they are getting home “early” and leave with a good impression that we were efficient.

 

If you advertise that the event ends at 10:00, people will be looking to leave by 9:00-9:15, hoping to let the babysitter go early or perhaps to beat the line at valet, and those departures before our event goals are wrapped up can really create a bunch of problems for checkout and put a damper on the evening.

 

Please please please add the 30-minute cushion to the front and 1-hour cushion to the end 🙂 I promise you that doing this will allow us to have guests engaged and content to be in attendance during the “action” hours of 7:00 – 10:00 p.m.

 

Jenelle

►Congrats to the Red Wagon Gala Committee
Red Wagon Gala Christ Child Society Naples

GALA GAL Jenelle Taylor conducts the 2013 Red Wagon Gala for Christ Child Society Naples

Here’s a quick example of great post-event press coverage, Red Wagon Gala in the Naples Daily News.

This nice summary and accompanying photos ran just days after the event, and serves multiple purposes:

  • appreciating those who just attended
  • publicly thanking major sponsors
  • recognizing the hard work of the committee and volunteers
  •  and raising visibility for the organization.

This kind of coverage has to be arranged in advance, so that a reporter and photographer are in attendance.

For your next event, take the time, no – make the time –  to reach out to local papers, TV stations, society magazines, or even area event website managers to get a commitment for coverage for this 1 Night, Once a Year event you’re pulling off!

After all, we all know that once it begins your event whirls by so fast that you’ll probably need  to read about how it all went too 🙂

►Sponsor Recognition

What else can you do to thank your event sponsors and cost underwriters besides just listing them in the program?

It’s good to do more, since your guests may never open those programs you spent so many hours (and dollars) on. Since you want your sponsors to feel honored and appreciated, consider adding as many of these other recognition tactics as you can:

  • Offer a Patron Party with auction preview and menu tasting one month prior
  • VIP reception an hour before general admission
  • VIP post-auction reception with gelato, decaf cappuccino and swag bags
  • Give sponsor tables Auction Bucks (incentive bidder credits) for their guests
  • Provide champagne, a dedicated server for the dining table, premier seating
  • Make sponsor thank you foam core boards and place on easels at the entrance
  • Project sponsor logos on the wall
  • Make a Power Point slide show which loops during dinner of sponsor logos
  • Have a parting gift with a sponsor thank you card attached, such as:

Sponsor Thank You card tied with ribbon to some kind of parting gift, like a mini bag of chocolates. This recognition piece might say…

“Please join us in thanking these sponsors for their generosity. When you support them, ______________ benefits!”

or

“Tonight’s festivities made possible by these fine sponsors. Please consider supporting them with your business!”

or

“Thank you for supporting ___________this evening. Please consider patronizing these sponsors who made tonight possible”

 

What other sponsor recognition ideas have you seen? Please share in the comments!

►Donation Card Designing
Photo of Jenelle Taylor GALA GAL

A benefit auctioneer should conduct your Donation Appeal

I was talking with a fundraising auctioneer pal yesterday about “donation cards” – the little cards that are either placed at each seat or peeking out of the program.

 

As your fundraising consultants, benefit auctioneers work with you to raise the most money for your cause. Donation cards are one option, but that approach lacks both urgency and peer encouragement. Your guests might never pick up that donation card, or may take it home with good intentions and no follow through.

Since auctioneers know how to handle a microphone and a stage, we are always going to recommend a traditional “direct appeal”, meaning a well planned part of your evening with an inspiring testimonial and the call to the “raise your paddle”.

In fact, a structured, auctioneer-led ask routinely raises $20,000, $60,000, $100,000 and up with professional auctioneers across the country. Whether you call it Fund a Need, Fund a Cure, Fund a Cause, Paddle Raise, Call for Donations, Cash Call, Donation Appeal, Direct Appeal, Planned Appeal, Bid to Give, or any other name, we believe that nothing connects your mission to your audience more than a straightforward but tactful conversation with your supporters, all working together toward a common financial goal. Then, when you add in Challenge Matches and similar giving incentives…the Paddle Raise concept is very hard to best.

However, if for whatever reason you still want to stick to donation cards on the table, I did a Google Image search of Donation Card and found tons of examples to help you plan and design! Check them out here: http://tinyurl.com/DonationCardSamples

►Voting with Dollars – Genius Quick Tip!

Image Credit depositphotos.com

Does your event have a contest component where guests “vote with dollars” such as a costume contest or dance contest?

 

Typically, guests purchase lengths or bundles of tickets, and then they “vote” by putting tickets into containers (paper bags, glass bowls) for their favorite contestants. As the night goes on, they can purchase tickets again and again to help a particular candidate win with the largest number of tickets.

(As a side note, the same process works for the Bucket Chance to Win, previously called Chinese Raffle.)

 

So, hundreds of people have been piling tickets into containers for hours, and now you have to quickly count them up to announce the winner. What if you have a bunch of contestants and tons of tickets? How can you count all that super fast, you ask?

 

Thanks to seasoned Orlando fundraiser and Femmes de Coeur President Judy Conrad for the solution:  Borrow a super-sensitive and perfectly calibrated gold measuring scale from a local jeweler…and simply compare ticket weights to find the winner, no counting necessary!

 

GENIUS! Thanks, Judy 🙂

►How’s Your Charity’s Reputation?
What Are They Saying About You?

Protect your charity’s reputation with the public

What’s the public perception about non-profit organizations, and, by extension, your non-profit?

Yesterday’s headline on Slate.com “Why America’s Charities Are So Uncharitable”  http://tinyurl.com/YourCharity immediately tightened my stomach. ‘Arrgh, bad press,’ I thought, worried before I’d even read a word. Arguably, that’s part of the problem. Is it possible, even likely, that thousands (or millions) of Americans will read only that headline?

How can you proactively address any negative press about charities and turn it to your advantage?

In the text, author Ken Stern (long-time nonprofit executive) comments on the number of nationwide charities (1.1 million, not counting congregations) and the sometimes questionable causes the IRS approves for 501(c)3 status. He sees problems with lost revenue, increased competition, and yes, damage to the public perception of non-profits in general. He provides several examples of nonprofit organizations which seem to be benefiting their profit margins more than the public good.

“When so much of the American charitable sector seems so uncharitable, it is perhaps time we remind ourselves what a charity is really supposed to be.”

So, what can you do to protect and enhance your charity’s reputation?

Show and tell your story:  the behind-the-scenes actions you are taking, impacts you are making, lives you are changing. Get photos onto your Facebook page (several times a week!), put 1-2 minute video clips up on YouTube, and write longer content on your web pages.

Want to earn the public trust? Show and tell your way to greater visibility and transparency. If you don’t, those supporter dollars could go to another organization.

►Google says ‘Content is King’

Your mission. Your good works. Your non-profit org.

Without a doubt, Google IS the key to getting found online, and it’s about to get easier for you! After years of SEO (Search Engine Optimization) tricks, industry buzz says Google ranking methods have changed.

According to Geekless Tech blogger Alex Clifford,

Google is ranking people by who has the best content. They’re trying to put the best content at the top. Now you’re in a battle with your competitors to create the best content! There are no more underhanded tricks (and if there were Google will soon eliminate them).

The 2 pillars of Content Marketing Optimization (CMO)?

  1. More “long form content” means adding longer, meaty, helpful and valuable text to your website
  2. More “rich media content” means photos and videos

Read a great resource of 11 content optimization tips from Jason Acidre.

Write something fresh (and in depth) about what amazing things your org is doing this month. And don’t forget to boost your visibility with VISUALS.

See you online!

►Black Tie Events…for Free? Auction Underwriting for the New Millennium

Have you seen this? http://www.dodgedartregistry.com/

Underwrite your Benefit Auction just like the new Dodge Dart Registry idea

Crowd-funding idea for your next auction?

The website reads, ”

NEW RULES FOR BUYING YOUR CAR. Pick out the features you want in your new Dart and then invite friends and family to sponsor individual parts of the car.

You can raise a portion of the cost of a new Dart or the full price. Then all you have to do is go to a dealership and pick it up.”

 

How clever! Not only does this speak to a hip, Millennial generation, it offers a solution to funding a major cost –  by crowd-sourcing.

What a great idea to change up how you offer sponsorships this year for your event. Sure, most events already ask for sponsors, but typically at generic dollar amounts not tied to anything specific. Anyone else bored with the “Sponsorships available at $25,000, $10,000, $5,000 and $2500” approach?

This year, be forward thinking and socially savvy. Post a great photo from last year and offer opportunities to underwrite parts of the event at all different price levels. Instead of funding the engine on a future Dodge Dart, your supporters can fund the venue, the food, the bar, the linens, the decorations, the invitations, the technology…even pay for your professional auctioneer!

Just like chipping in to buy a beloved and deserving person a new car, your benefactors will feel good about helping fund something concrete, and empowered by being given a real choice. Come to think of it, isn’t that exactly the feeling we want to give our non-profit supporters all the time?

►It Pays – Awesome Live Auction Donated Experience!

How partnering with a true fundraising auctioneer pays

Image of Macy's Thanksgiving Day Parade

Macy’s Parade Tickets are an Awesome Auction Item!

So excited to find out that one of my groups scored Macy’s Thanksgiving Day Parade passes from a lead I shared with them during our consultation!

That’s right, on September 15th we’ll get to find out which lucky folks will be in the heart of iconic Manhattan for the chance-of-a-lifetime viewing of The Rockettes!! Oh, and the balloons, of course, and the celebrities, the excitement, the Instagram photos…

And as exciting as it will be to see who donates the most and ends up the high bidder, it’s JUST AS EXCITING to be the auctioneer who gets to deliver to good news, “SOLD! You did it! You’re the winner!”

I’m delighted for them, for all the attendees who will witness the excitement, and for the Alzheimer caregivers and their families who will benefit from the funds raised from this 100% pure donation.

Yep, it pays to partner with a professional. I love my job!

P.S. Want to place a reserve bid on these Macy’s Thanksgiving Day Parade passes? E-mail me at Info@GalaGal.com and I’ll get you the absentee bid form or online link 🙂

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