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►Auctioneer Style ~ Choose the One You Want to Watch!

March 22, 2016 - Author: Jenelle Taylor, CAI BAS
Is your auctioneer entertaining?

Is your auctioneer entertaining?

I’ve been working in the auction industry since 2001, and specifically with fundraising auctions since 2002. I’ve been to auction school (Go Nashville Auction School – whoot whoot!) and I’ve been onstage all across Florida conducting benefit auctions since 2007. However, I don’t “chant”. You probably think all auctioneers sound the same, and maybe you can’t even pick out what they’re saying when it all goes by so fast.

My onstage style is quite different. I joke with folks that “I flirt with the audience for money,” and – as you’ll see in this YouTube clip GALA GAL Jenelle sells a South Africa Trip – I talk directly with the bidders, invite the audience to encourage higher bidding, and basically just charm them into staying in the game. At all times, the bidders know how much they’re bidding and aren’t confused, scared, or intimidated, even when we get up above $20,000!

Your guests should leave saying, “That was the best auctioneer I’ve ever seen!”

If they don’t, give me a call 🙂

Comments are closed - Categories: Auctioneers, Consulting, Live Auctions

►More Donations During Your Fund-A-Need

March 21, 2016 - Author: Jenelle Taylor, CAI BAS
photo of Jenelle Taylor

It pays to hire a professional!

This spring I tried out a fundraising technique popularized by a colleague of mine in the San Francisco Bay area. He calls it The Run Around, and it’s a way to encourage much more participation at your final fundraising level. By taking the emphasis off of the size of each gift and focusing on getting more and more people to give (and give again), you can raise more money AND end your Fund-A-Need ask on an upbeat note with the crowd’s support. Check out this 5-minute clip on YouTube to see how we raised $4200 with a $1500 item. GALA GAL does The Run Around

Comments are closed - Categories: Consulting, Other Money Makers

►Another reason you need a female auctioneer!

April 17, 2015 - Author: Jenelle Taylor, CAI BAS
photo of Gala Gal and team

Study says men give more when the person fundraising is attractive

This morning I read a piece entitled “Men Strive To Give More To Charity When The Fundraiser Is Cute.”

Believe it or not, researchers found that both men and women donated more to online campaigns after they saw how much others had given. The men, however, gave an even larger increase to attractive females.

If that happened just by looking at a photo of the female asking for donations, could it be that the effect is magnified in person? When you put a charismatic, attractive female auctioneer on stage and give her a microphone to engage people about your cause, might that increase the competitive bidding in your audience? Think about it, every single time he or she bids again, that’s more dollars raised for you!

Combining the “all eyes on me” aspect of live auctions with a smiling, friendly female face is your recipe for awesome auction results.

Just ask my clients!

Comments are closed - Categories: About GALA GAL, Auctioneers, Better Buyers, Charity, Consulting, Live Auctions

►About that Safari Trip…

April 15, 2015 - Author: Jenelle Taylor, CAI BAS
Photo of GALA GAL Jenelle Taylor

Try to avoid this at your non-profit, says GALA GAL Jenelle Taylor

A client called today for advice. They’ve planned to feature a safari trip as one of the live auction items for their event in a few weeks. When I read the description a few days ago, I realized with some surprise that this was not a typical sightseeing safari trip – this was a hunting safari!

I’ve seen and sold a number of safari trips, but they’ve always been photo safaris, or – said another way – photo shoots, not actual shoots.

My dad was a hunter, though I am not. Even though I would greatly prefer to only shoot things with a camera, I understand that a portion of the population worldwide shoots for sport and challenge. I’m comfortable promoting this item during the live auction alongside the other trips and experiences.

However, some of this organization’s supporters called to complain today, with the expectation that the trip will be pulled from the auction.

What should you do if some people feel an auction item is controversial?

Whether it’s selling a puppy, dinner with the embattled mayor, a hunting safari or countless other potential hot buttons, how should your committee proceed?

  1. Pull the item from the auction? After how many complaints, 1? 5? 25?
  2. Only pull the controversial item if the complaint comes from a major donor?
  3. What about moving the item from the more visible live auction into the silent auction?
  4. Should you try the “Sealed Bid” method for this auction item, so that if no one bids, no one knows, but if folks do bid, their names and amounts are known only to the committee?
  5. Or how about sending an e-mail blast or newsletter notification for interested parties to place bids via fax or email or text prior to the event?
  6. Keep the item in the live auction, but work hard to identify someone on the staff or committee or patrons interested in the item and willing to quickly raise a bid card, ensuring that it sells easily if other bidders don’t materialize?

There’s no one right answer, of course. While you may not want to bend to a few disgruntled voices, you also don’t want those voices to complain even more loudly on Facebook or the nightly news if they feel dismissed.

Ask yourself, what could possibly go wrong if we auction this item?

As your committee tries to “think outside the box” for atypical auction items, if you don’t have these conversations early on, you may find yourself – like my client – scrambling to find a solution 1 day before the catalog goes to print.

Comments are closed - Categories: Consulting, Event Logistics, GALA GAL Case Study, Live Auctions

►GALA GAL, Featured Presenter for Colorado Auctioneers

April 1, 2015 - Author: Jenelle Taylor, CAI BAS
Gala Gal Jenelle Taylor as presenter

Jenelle was invited for the 2nd time in 3 years to present at the Colorado Auctioneers Association

A hearty Thank You to O.J. Pratt and all the Colorado auctioneers for warmly welcoming me to present at their Winter Conference this past January. Well, as warm as Denver can be in January, that is!

Since I’d also been one of their invited presenters in 2013, I’d already shared seminars with their members on Boosting Your Brand and 78 Ways to Better your Benefit Auction Business. This year I created 2 brand new seminars for the nearly 100 auctioneer attendees, coaching them on how to create valuable seminars for the public and how to tackle the avalanche of social media outlets in 2015.

I was also honored to serve as a judge for the annual Bid Calling Championship, which one of my BOOTCAMP course alumni (and Boost Your Benefit Auction book contributor) Doug Carpenter won! In addition, the rookie contest was won by another of my BOOTCAMP alumni, Jennifer Clifford.

Congrats to all, and thank you again for a wonderful, educational, fun-filled (if chilly!) trip.

Comments are closed - Categories: About GALA GAL, Auctioneers

►Silent Auction – Bidder Blockers and Sheet Stealers

March 19, 2015 - Author: Jenelle Taylor, CAI BAS
photo of Gala Gal

Don’t let those “bid blockers” and “sheet stealers” ruin your auction!

If you’ve never seen one at your event, you’re lucky! While it’s great to have fast and furious bidding on your silent auction items, and it’s fun to watch that competition, too many times I’ve heard (or seen) heated bidders try to bend or break the rules of fair play.

I’ve seen Bid Blockers who square their shoulders and won’t let anyone else get to the bid sheet to bid against them, or Sheet Stealers who actually pick up or hide the bid sheet and try to sneak it back on the table right before closing time! I’ve actually seen someone rip up a bid sheet…twice! The same guy!

Anyway, if every year a few of your classroom projects or priceless opportunities create more bad blood than goodwill among your bidders, you’ve got a few options: either move those items to the main Live Auction, where peer pressure and encouragement will spur on the bidding, or post signs and make announcements reminding people that if your auctioneer sees a bidding war heat up, she plans to step over there and see who really wants it the most with an on-the-spot, mini live auction. It’s fun, it’s fast, and it’s fair.

But make sure to warn people first. And, of course, if you use mobile bidding for your silent auction, you’ll never have this issue again 🙂

What are your auctions most highly contested items year after year? How have you solved it?

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auction, or Mini On-the-Spot Live Auction?

March 10, 2015 - Author: Jenelle Taylor, CAI BAS
photo of easels with poster-sized bid sheets

Draw attention to a row of Can’t Miss items

What to do when you have so many great auction items that you can’t even fit them all in to the time slotted for the Live Auction?

Most live auctions at charity events are 30-45 minutes, and with an industry average of 3-4 minutes per live auction sale, that means only 10-15 items make the Live Auction cut for many events.

What if you have 20 awesome items that you need to get in front of bidders? I suggest blowing up the bid sheets to 20″ x 30″ mounted on foam board, place them on easels in a very high traffic area, add signage, place 1-2 full-time volunteers who never leave and can answer all questions about the items, and then get into the mindset of a county fair carnival barker, “Ladies and Gentlemen, don’t miss this awesome opportunity right here. Step right up to bid on ….” You get the idea.

Sometimes, I place these easel items in a semi-circle directly in front of the ballroom doors, and I let the crowd know that these items -while available for normal bidding during the silent auction – will be closed by on-the-spot, mini live auction between 7:40-7:45, immediately before the doors open for dinner. All interested in bidding need to gather here at 7:40 to get a last chance to be the winning bidder.

By doing this, we get as close as we can to the energy, excitement and ego of a live auction even though there wasn’t time in the program. As guests gather, I gets everyone’s attention in the vicinity and say, “Ladies and Gentlemen, we’re now going to close these 5 SUPER silent auction items by mini live auction. They are such great items that we didn’t want anyone to miss the opportunity, so whether you’ve already bid or not, everyone is welcome to bid right now as we close these awesome items. First up, you’ve been bidding on Item 901, 1 week RCI Timeshare anywhere in the world, valued up to $1800. The current bid is $1200, but who’ll go $1300, do I hear $1300, yes and now $1400…” Each item will take just seconds to close, and inevitably we’ll raise several hundred more dollars, remind folks that a professional auctioneer will entertain them later, and generate auction closing excitement right before releasing the guests to dinner.
Win. Win. Win!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Live Auctions, Silent auctions

►SUPER Silent Auction items

February 23, 2015 - Author: Jenelle Taylor, CAI BAS
photo of bid sheet blown up to poster size

Great way to make sure everyone sees your best silent auction items!

How do you make sure that the more significant, valuable or noteworthy items in your silent auction don’t get lost among the smaller items and packages?

Sure, you can make a small section of silent auction with somewhat larger displays, or target spot lighting (or both). For just a few dollars, you can really make a statement and get bidders’ attention.

Sometimes I call these “Almost Live” items, meaning that they were good enough for the live auction, but either we already had the live auction spots all filled, or this event doesn’t have a live auction.

Simply save the ready-to-print bid sheet as a PDF and have FedEx/Kinko’s blow it up to 20″ x 30″ for $4 (black and white). Whether it’s one item or 10, having a super-sized bid sheet will help ensure you get the eyeballs (and bids) you want.

Since color displays of this size would be crazy expensive (like $20-40 each), we just printed the color photos, slid into clear slip sleeves from Office Depot, and attached via O-ring and ribbon. Guests still bid just like a normal bid sheet, though we did have Sharpies on hand to make bids easier to see.

Which items will be SUPER at your next auction?

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Auction Jewelry Displays

February 13, 2015 - Author: Jenelle Taylor, CAI BAS
photo of a jewelry donation

Think ahead to plan how you will display jewelry donations

Isn’t it a tiny bit sad when you see jewelry at auctions just lying flat on the table? Surely that isn’t the best way to showcase that donor’s contribution, or encourage the most bids?

Some options, from easiest to most elaborate:

1. Drape necklace over a corner of the plexi sign holder or description frame
2. Cut a length of pretty ribbon and attach earrings or bracelets to the ribbon
3. Gift-wrap (in a solid or metallic paper) a small flat box (perhaps 6″ x 8″ x 1″ high) to place the jewelry on
4. Buy stand up jewelry displays from Michael’s or from a Dollar Store
5. Arrange to borrow jewelry displays from the donor (but make sure to label so your donor gets them back)
6. Use lighted clear plexi boxes for luxury jewelry items to mimic the actual jewelry retailer effect.

By the way, an easy way to remember that you’ll need specialty display items before you get to the venue to set up is to add a column or field in your auction item database called “Needed for Display.” Here you can make months weeks or months in advance about how many easels, jewelry displays, gift-wrapped boxes, clip-on lighting, props or other display enhancements you’ll need to bring.

Here’s to better auction displays. Cheers!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auction – This Section Closes

January 22, 2015 - Author: Jenelle Taylor, CAI BAS
photo "This Silent Auction Sections Closes at 6:50"

Post Silent Auction closing times for each section

Don’t you get this question ALL the time?

“What time does the silent auction close?”

Or worse yet, you have patrons complaining after a section has already closed that they didn’t know.

You can put auction closing times in the program, but we all know hardly anyone reads the program, and especially not while they are shopping, holding a cocktail and an appetizer plate.

So put signs on each table or row, at least 2 per section. If you use 4″ x 6″ signage, put 6 or more on each row of tables. What’s the harm?

If there’s a chance (due to traffic, slow registration, or a quirky chairperson) that your silent auction closing times might change, here’s a secret: print several options for each section and just hide them behind the front one. For instance, you can have signage display “This section closes at 7:30” but also have a 7:40 and a 7:45 printed out and hidden behind, so if you have to change the rules on the fly, you can. Keep in mind, though, you need to do this in conjunction with big, bold, loud announcements to keep the crowd up to date. You don’t want to upset any bidders, so you can say over the microphone, “Folks, due to some heavy traffic we have guests just now arriving, so you’ll notice that this section will NOW close at 7:45. Please see the signs on each table.”

Make it easy for people to spend money – by being clear about the closing times!

(Note that with handheld (text) bidding, you won’t have this issue. Alerts about closing are sent to bidders’ devices, assuming they still have battery life!)

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auction – Item Numbering

January 8, 2015 - Author: Jenelle Taylor, CAI BAS
photo of silent auction display

Make it clear which Bid Sheet matches which plexiglass or framed display

Let’s face it: at most silent auctions, there are a lot of items and bid sheets on the table. When you’re on the auction committee, it’s easy for you to know at a glance that the basket on the left with the blue ribbon is the “Family Fun Night” basket and the one on the right with the red ribbon is the “Italian Fest” basket (duh!). But to your guests, it’s all just a mash up of colors, fluff, and paperwork.

Make it easier for people to spend money by clearly labeling and numbering each package up for bid. I like to place each bid sheet directly in front of its plexi display, and I make sure the auction section and number on each are clearly visible.

Or you can invest in mobile (text) bidding and folks will see the image you’ve uploaded with each auction item 🙂

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auction – Displays for Baskets

December 18, 2014 - Author: Jenelle Taylor, CAI BAS
photo for a coffee basket

Don’t want to take a photo of each basket? Find a funny image

When I attend other auctions, I often see groups that don’t make a stand-up display for baskets or physical items, thinking that the item “sells itself.” I don’t agree.

I like the continuity that every auction lot, whether physical item or certificate-not-on-display, gets a standardized written description, displayed either in a frame, an acrylic slanted sign holder, or a foamboard with attached easel back. This makes the tables organized, balanced, consistent, and polished.

So, what do you put as a visual for a basket that’s right next to it on display? Sure, you could take a picture of the basket, but to me that doesn’t add anything, so I try to find an image (Google Images) that’s cute, funny, or will make the viewer chuckle with recognition. That wine basket gets the “I love wine” graphic, and the coffee basket gets the cutesy, “Life is short. Enjoy your coffee.”

OH, and make sure that a list of what’s in the basket is either in the typed description or attached by a nicely typed card attached to the actual basket.

Will your next auction have better basket descriptions?

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auctions – Levels

December 9, 2014 - Author: Jenelle Taylor, CAI BAS
photo of silent auction display

Make visually interesting silent auction displays with boxes and levels

I’ve talked before about changing the levels on your auction displays. Having a variety of levels above the table’s surface makes a huge difference in visual appeal.

I think the easiest way to add levels to a silent auction is by gift-wrapping empty cardboard boxes. Gather 1 box for every 4-6 silent auction items, anywhere from an 8″ high to 24″ high, and wrap them in whatever colors or prints match your theme. I get inexpensive paper from Dollar Tree or Michael’s. These boxes can be wrapped weeks in advance and transported to the venue easily in garbage bags. Or if you have a ton of volunteers for day-of auction set up, boxes can be wrapped on site. Sometimes volunteers are standing around looking for a job to do.

In the photo, you’ll see a different, more subtle way to create levels. It takes a bit longer to slide a box under the tablecloth and then adjust, adjust, adjust to get it right, but it’s another way to create levels while keeping the tables looking less cluttered.

No matter which way you do it, you MUST add levels to your next auction display!

Comments are closed - Categories: Better Buyers, Event Logistics, Silent auctions

►Silent Auction Displays, sample

November 18, 2014 - Author: Jenelle Taylor, CAI BAS

photo of silent auction display

If you’ve got a trip, help people spend money with photos of the resort(s)


No matter how good your descriptions, it’s the visuals that sell a trip.
For every hotel, weekend getaway, B & B, home stay, condo, time share, yacht, resort or castle, include as many visuals as possible. If it’s a high-end package, especially in the live auction, it’s a great idea to use technology to really showcase the destination. Have gorgeous photos visible in a looping digital photo frame (you know you’ve got one lying unused around your house!), or a laptop or an iPad. Assign a volunteer if you’re worried about someone walking off with your display.
For all the other stays in your silent auction, just get the visuals on display, preferably on a brochure or promotional sheet with the donor’s logo for added validity and trustworthiness.
For your attendees to want to bid on a vacation, they have to really *see* themselves there!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auctions – Better Displays

November 6, 2014 - Author: Jenelle Taylor, CAI BAS
photo of silent auction display

If the donor sent a brochure, display it!

If you’ve ever been in the office or on the committee when donations come in the mail, you know that many of them include an informational or promotional piece, like a brochure, menu of services, takeout menu, postcard, folder, etc.

It may be your first inclination to give these items to the winning bidder, so you just stash them away in the winner’s envelope with the certificate.

DON’T!

In order to make it easy for people to spend money (one of my mantras), make sure promotional items that would help potential bidders understand an item, see the value, or get excited are put on display next to the bid sheet. Either stuff into a clear plexi sign holder, or, for small items, I lean them against a 4″ x 6″ plexi.

If you hide all the juicy details until after the bidding is over, you’ve lost the opportunity to promote your donors and encourage more (and higher) bids. Promote your items better next time!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auction Posters

October 21, 2014 - Author: Jenelle Taylor, CAI BAS
photo of a silent auction poster

Make it easy for people to spend money by hanging a poster listing this silent auction section’s items in order

Here’s a simple way to make it easier for people to shop your silent auctions.

This is just a table made in Excel with columns for the Item Number, Item Name, and an extra column where later you will write in the winning bidder’s name or number.

Simply save the table as a PDF, and then FedEx/Kinko’s can blow this up to a 20″ x 30″ for about $4 in black and white. You can tape or spraymount it onto a standard foam core board (about $4 at Michael’s craft store). If you’re going to hang it, attach a cord or ribbon.

These boards should be easily visible (up high!) within each auction section, and make sure that the items are then displayed in the order listed on the board. Guests should be able to look up at the board, see “514 Massage, Mani, Pedi” and walk right to that bid sheet to bid. If you have electronic (text) bidding, signage like this still helps guests to see what items interest them at a glance.

After each silent auction section closes, it’s fast and easy to write in winning bidders and display these in front of the Checkout area so patrons can easy check to see who won.

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Auction Signage, the Signs

October 7, 2014 - Author: Jenelle Taylor, CAI BAS
photo of silent auction signage

Clearly label each silent auction section

People often ask me about the Silent Auction Signage I use.
Providing much of the standard event signage is one of additional benefits I provide to my nonprofit clients. Why should each of my clients spend hundreds of dollars on signage they’ll only use once a year?
Instead, over the years I’ve purchased all kinds of handy signage, and I can pull from this stash and bring 8-12 signs for a client, saving them time, hassle and money. (With the added benefit that I know we’ll have good signs to add polish and professionalism!)

Ask your auctioneer if they provide signage that says:
-LIVE AUCTION
-SILENT AUCTION (or silent auction section names like SUPER SILENT, DON’T MISS, BLING THINGS, OUT ON THE TOWN, or many others)
-REGISTRATION (and/or EXPRESS CHECK-IN, REGISTERED ONLINE, WILL CALL, NEED TICKETS)
-CHECKOUT (and/or PAY HERE, CREDIT CARD CHECKOUT, CASH/CHECKS CHECKOUT, EXPRESS CHECKOUT, -DONATIONS ONLY, GET INVOICE HERE)
-PICK UP ITEMS (or ITEM HANDOVER)
-CHANCE TO WIN
-PURCHASE TICKETS
-BIG BOARD

If that’s not part of the services for the auctioneer you choose, then I hope these signage ideas help you to create your own signage and make it easy for your guests to experience all your event has to offer them!

Comments are closed - Categories: About GALA GAL, Consulting, Event Logistics, Live Auctions, Silent auctions

►Silent Auction Signage

September 20, 2014 - Author: Jenelle Taylor, CAI BAS
photo of silent auction signage

It’s easy to see these silent auction sections

In 2004 I built these tabletop sign poles for a client. They are about 5 feet high, and have a wide base meant to sit on top of the table so that guests can see and read them from 50-100 feet away across a ballroom or down a long hall. The problem I see groups make is either that they don’t have any silent auction section signage at all, or the signage they have is lost on the tables or lost on easels, only readable to the handful of folks standing within a few feet.

Get your auction signage higher, clearer, and bolder.
Make it easy for people to spend money!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Registration – Make it easy to find

September 10, 2014 - Author: Jenelle Taylor, CAI BAS
photo of Registration table in lobby

When possible, have your Registration tables be the first thing guests see

Isn’t it handy when your ballroom or event space is directly in sight from the hotel’s main entrance? There’s often a lot of distraction in a hotel lobby, so do everything you can to make it easy for your guests to stroll right to your Registration tables. Update the hotel’s electronic billboards, of course, but also add mylar balloons every so often down a corridor, or post volunteers (with nametags) along the hallway. Easels with posters welcoming guests to the events (and possibly thanking sponsors at the same time) are another good option.

A fast and easy entrance to your event enhances your first impression. An a free glass of champagne at the door helps too!

Comments are closed - Categories: Consulting, Event Logistics

►Dates Still Open!

August 21, 2014 - Author: Jenelle Taylor, CAI BAS
image Jenelle Taylor Auctioneer

Summer’s already over! It’s auction time once again

August is wrapping up, winding down, and the Fall Fundraising Season is full of fantastic events! I’m currently working with nonprofits in Tampa, Naples and Orlando, catching up with returning clients and happy to add 3 new events so far this fall.

Just this week I’ve helped committee members select auction items, design bid cards, a choose mobile bidding provider, figure out how many volunteers they’ll need, edit the event timeline, and energize the Board! I’ve still got some dates open, so just shoot me an e-mail if you think I might be the one for you.

Comments are closed - Categories: About GALA GAL, Auctioneers