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It’s Genius, SignUp Genius

October 20, 2025 - Author: Jenelle Taylor, CAI BAS
a logo for SignUp Genius

This week a terrific nonprofit in Orlando is hosting their 6th annual online auction benefiting programs for seniors. This is no ordinary online auction – there are over 300 items to bid on! Unlike an online auction happening during a gala where people just grab their winnings that night, this online-only event means there are over 300 baskets and certificates that will need to be picked up next week at their office!

HOW do they manage smooth and organized item handovers the easy way? With SignUp Genius. Setting it up is fast, easy and can even be free to use. Simply add the link to your winning invoices and you’re all set to have all their purchases together before their appointment. Give this handy tool a try.

Comments are closed - Categories: Charity, Event Logistics, Online Auctions, Technology

A better way to do Desserts

December 10, 2024 - Author: Jenelle Taylor, CAI BAS
A platter of bite-size desserts

One Best Practice I always recommend is to HOLD DESSERT until after the fundraising is completed. There’s a lot of psychology and methodology behind this strategic decision.

1) Having a pre-plated dessert already on the tables is anti-climactic. It takes away from your centerpieces, mission messaging and place settings you’ve worked so hard to design. Plus, it’s cluttered.

2) Dessert can be used as a carrot, the big reveal you dangle to generate anticipation. Your auctioneer can say, “Right now our chefs are preparing a fantastic array of desserts behind the scenes, so in the meantime let’s do some fundraising…” It’s been shown many times that some people will leave early once they feel they’ve gotten all the components of the event they paid for. In other words, once they’ve had dessert, a portion of your folks don’t anticipate trying to bid in the live auction (or don’t have the money to give at that level) and will think it’s ok to “beat the line at valet” and leave before your Fund-a-Need appeal gets a chance to stir their hearts.

3) Holding dessert and serving it IMMEDIATELY – as in, within seconds – of the end of the live auction or Paddle Raise or Last Hero or Paddle Drop or raffle winner gives everyone a reason to stay in their seats, get hooked in by the band’s first song, relax and enjoy more aspects of the event you worked so hard to plan.

4) Smaller desserts make more sense, and holding them off for a while gives people a break to digest their entrees without feeling rushed by waitstaff eager to clear plates.

So, think about changing to bite-sized desserts to celebrate all the money you just raised and continue enjoying the evening!

Comments are closed - Categories: Consulting, Event Logistics, Great Ideas

Add a Countdown Clock

October 10, 2024 - Author: Jenelle Taylor, CAI BAS
Image of a Countdown Clock

Here it is, the fastest, easiest, most effective addition I’m seeing lately: adding a bold countdown on your big screen(s) at the front of the room to alert the audience that in exactly 12 minutes and 34 seconds you’re expecting their complete attention. Your emcee, auctioneer, or Voice of God announcer can make periodic reminders during this time as well. I like a 10- or 15-minute countdown (enough time for folks to refresh their drinks, wrap up conversations, find their tables, place a few more auction bids, etc.) On YouTube you will find many different themed styles, or you can make your own in Canva. It’s best to embed the timer rather than link to it, as a live link might have ads pop up. This visual cue has proven to be very effective at preparing an unfocused crowd to now give their attention to the stage and speakers.

Comments are closed - Categories: Consulting, Event Logistics, Great Ideas, Technology

►Multi-year Agreements?

November 7, 2017 - Author: Jenelle Taylor, CAI BAS

photo of GALA GAL Jenelle Taylor

Yes, you should consider multi-year contracts

Recently I emailed an organization in Tampa with a really cool, unique event, asking if they had an auctioneer already for spring 2018.

Here’s the reply:

I have hired my auctioneer with a five- year,  first-right-of- refusal contract. Thank you for your interest. We can revisit you in 2020.

I was like, “Wow, 2020! Ok, then, they are taking this 5-year thing *seriously*. And then I thought, “Kudos to you, unknown auctioneer, who talked your client into this job security, rare in our line of work.”

But here’s the thing – I soon found out it wasn’t the auctioneer’s idea – it was the Event Chair’s!

Check this out:

“I have been doing events since 1986 and after my first year working with everyone I’ve nailed them into a five-year contract. It just helps so I do not have to re-create the wheel every year.”

How.Wise. Is. That? I mean, crazy smart, right?

Once you know you like an auctioneer’s style and you like working with them, or like a DJ, a caterer, a venue, an emcee, etc., doesn’t it make your life sooooo much easier to not recreate the wheel each year? Of course you can have a new theme, new decor, maybe different entertainment, but good auctioneers are hard to find, as are ideal venues, especially those with great food. Wouldn’t it make your life soooo much easier to agree to a longer-term partnership than 3 months, 6 months, or even a year?

I was pretty blown away by the crystal clear logic of this Event Chair with 30 years of experience.

I think it’s something we would all benefit from, so if you love your venue, emcee or auctioneer, next time give them first right of refusal beyond year 2, as a show of goodwill (and a commitment to your sanity!)

 

Comments are closed - Categories: Auctioneers, Consulting, Event Logistics

►Venue Checklist – Download This

September 14, 2017 - Author: Jenelle Taylor, CAI BAS

image of Venue Checklist

Download the FREE Checklist!

I try to do a Venue Visit with clients at least 2 months before the event, so I can help determine stage position, traffic flow, sound system and lighting needs, etc.

You can download and print (or view on your phone) this 70-item Venue Checklist to help you either A.) narrow down your venue options, or B.) catch potential problems with the venue you chose.

It covers

  • Destination Appeal
  • Parking / Valet
  • Raised Stage
  • Pre-dinner Space
  • Auction Promotion
  • Lighting

I often repeat the mottos “Make it easy for people to spend money” and “Ambiance is bad for auctions” (meaning low light is fine for dinner, but make sure the lights can be brighter for silent and live auctions and appeals).

As always, if you’ve got a question, just call my cell at 407-791-1360 in Tampa!

Comments are closed - Categories: Consulting, Event Logistics, Live Auctions

►Cancun was the SUMMIT!

August 30, 2017 - Author: Jenelle Taylor, CAI BAS

photo of Benefit Auction Summit 2017

Featured Presenter Every Other Year!

It’s that time of year again, when the biggest names in Benefit Auctions nationwide gather to share and learn.

Oh, yeah, that happens, too, but many of us go year after year to see our much loved peers and friends! You see, the benefit auctioneers are a very tight group.

In fact, I’m part of a connected international (and private) group of more than 1000 individuals who do fundraising auctions.

That means that at any time, I can reach out to professionals across the country  – to check out a consignment provider, bounce off ideas, or mentor someone. I can even get feedback on your committee’s brilliant (or kooky!) new idea 🙂

This year, to shake things up a bit we gathered in Cancun, Mexico, and a good time was had by all. My presentation this year continues my streak of being featured as a presenter for our industry every other year since 2010. As you can imagine, we come away with new techniques to bring back home to you, our nonprofit partners!

Comments are closed - Categories: About GALA GAL, Auctioneers, Consulting

►Cruise Raffle

August 23, 2017 - Author: Jenelle Taylor, CAI BAS

lapel pin of blinking ship

Selling chances to win for that cruise or yacht trip!

Ah, the Chance to Win, doesn’t most every event have one?

Of course, the very first thing you need to do is familiarize yourself with your state’s (and sometimes city) raffle, gaming, gambling, drawing statutes.

Did you know that in Florida, you can’t require anyone to pay for a ticket?

Print out the Florida statute here.

Once you know the rules, this is a great option for the “blinky lights” pin to show who bought a chance to win (and, obviously, who hasn’t yet).

Do you know that Holland America has a reduced-price program that your nonprofit might qualify for? It’s a great program with a reasonable fixed cost, and never expires. Check it out here.

If you’re selling chances to win a cruise or a yacht excursion, instead of generic pins consider these cute things, found at FlashingBlinkyLights.com. It’s themed, flashy, and if you don’t want to pin into guests’ fancy clothes, then simply attach each to a lanyard or a wrist-tie ribbon like my client.

Here’s to selling those chances and raising big money!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Other Money Makers, Raffles/Chance Drawings

►”Lucky Line” with Mobile Bidding

August 16, 2017 - Author: Jenelle Taylor, CAI BAS

photo of mobile bidding incentive caption

Using Mobile Bidding? Add an incentive to get guests to Bid More!

Do you use the “Lucky Line” for your traditional silent auction bids on paper?

It’s a way to encourage folks to be more generous, give a little more, just jump down a few bidding lines rather than the next bid available. I’ve got an explanation in a viewable Google doc here.

For years we (the benefit auctioneer community) have been trying to replicate this bidder incentive with handheld mobile/text bidding, but to date most mobile technology companies haven’t figured out a way to virtually highlight only bids past a certain point, and then segregate just those for a random winner.

And then my new client shared a semi-solution!

While the one “who makes the most bids” isn’t random and may not encourage as many people to try for the prize as the Lucky Line highlighting does, it certainly is trackable in mobile bidding reports, AND worth celebrating and rewarding! Using the technique above, the organization rewards participation, not dollars, which is an equalizer of sorts.

How have you figured out ways to incentivize more bidding using technology?

 

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Other Money Makers, Silent auctions, Technology

►Mobile Bidding Considerations

July 7, 2015 - Author: Jenelle Taylor, CAI BAS

photo of auction display

Auction Bidding is Enhanced by Displays

Today a client asked me

“Quick question – mobile bidding. Does it enhance an auction? Have you seen increased participation (read larger bids) utilizing mobile bidding?”

and I replied:

 Good question!

Typically mobile only makes sense when there are a lot of attendees, a lot of auction items (100+) and the silent auction revenue is $30,000+.

Pros:

IF people use it, they can set max bids and not have to either log back in or walk to a table – most mobile bidding systems can just continue to bid for them up to a set maximum.

Auction displays can take less space

Everyone can see all the auction items if they wish (on a device) without walking around

You can close the bidding later

Cons:

Typically costs $3000-$5000+

Either you have to pay for one of the mobile company’s staff to be on site (could add $1000), or you’re 100% responsible for any kinks or problems. Unless you have a savvy tech person, this could add significant stress.

It can be hard to get people to engage in mobile bidding for several reasons:

 ~Some require downloading an app, though some just have a web address people key in

~Some say mobile is less social, since people move around less and must spend time staring at their phones

~Requires either than people use their cell phone data plans (and battery life) or the club has a reliable wi-fi connection that’s open to everyone; some mobile systems rely on wi-fi and can get bogged down or crash

Results:

Whether or not mobile adds revenue above and beyond the cost of using the technology is a source of heated debate! Just a few weeks ago auctioneers from around the country shared mixed reviews in an online forum. When the technology works as promised,  is adopted by the attendees and gets used, certainly there are benefits to being able to shop from anywhere in the venue and not have to physically revisit a bid sheet.

On the other side, paper silent auctions have worked for decades by generating that person-to-person, last-minute competitive bidding atmosphere, especially when your professional auctioneer is making announcements and making the auction closings fun for everyone in the room.

What mobile definitely does is eliminate the need to clerk, record, tally or key in silent auction purchases once bidding closes, and for some groups, that fact alone makes the technology worth several thousand dollars, just to eliminate checkout!

 There are 10-12 major mobile bidding companies nationwide, all scrambling for footing and market share. All have demos you can do or samples you can view.

Industry software leader Greater Giving has great educational info with just about everything you need to know about mobile here.

Because of the many pros and cons (and how those affect your overall revenue/schedule/logistics), it’s something you should ask your professional auctioneer about as early as possible.

Like this great client of mine did! Thanks for the question, Sara 🙂

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions, Technology

►Silent Auction – Bidder Blockers and Sheet Stealers

March 19, 2015 - Author: Jenelle Taylor, CAI BAS

photo of Gala Gal

Don’t let those “bid blockers” and “sheet stealers” ruin your auction!

If you’ve never seen one at your event, you’re lucky! While it’s great to have fast and furious bidding on your silent auction items, and it’s fun to watch that competition, too many times I’ve heard (or seen) heated bidders try to bend or break the rules of fair play.

I’ve seen Bid Blockers who square their shoulders and won’t let anyone else get to the bid sheet to bid against them, or Sheet Stealers who actually pick up or hide the bid sheet and try to sneak it back on the table right before closing time! I’ve actually seen someone rip up a bid sheet…twice! The same guy!

Anyway, if every year a few of your classroom projects or priceless opportunities create more bad blood than goodwill among your bidders, you’ve got a few options: either move those items to the main Live Auction, where peer pressure and encouragement will spur on the bidding, or post signs and make announcements reminding people that if your auctioneer sees a bidding war heat up, she plans to step over there and see who really wants it the most with an on-the-spot, mini live auction. It’s fun, it’s fast, and it’s fair.

But make sure to warn people first. And, of course, if you use mobile bidding for your silent auction, you’ll never have this issue again 🙂

What are your auctions most highly contested items year after year? How have you solved it?

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions