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►A long-time client says…

June 17, 2018 - Author: Jenelle Taylor, CAI BAS

I am delighted to recommend Jenelle Taylor as an auctioneer. We have been working with her for the past five years, and she has been sensational in every way. She works well with a multitude of different personalities on our gala committee, and she never gets flustered. Jenelle is a bundle of positive energy. She has a wealth of ideas and yet remains flexible and willing to try any ideas others may have. Jenelle is well- organized and a good communicator. She pays attention to every auction detail. Jenelle is bright, personable and fun-loving and her warmth shines through in everything she does. – Nancy Ludin, Jewish Pavilion 

Comments are closed - Categories: About GALA GAL, Auctioneers, Charity, Consulting, Event Logistics, Silent auctions

►Multi-year Agreements?

November 7, 2017 - Author: Jenelle Taylor, CAI BAS
photo of GALA GAL Jenelle Taylor

Yes, you should consider multi-year contracts

Recently I emailed an organization in Tampa with a really cool, unique event, asking if they had an auctioneer already for spring 2018.

Here’s the reply:

I have hired my auctioneer with a five- year,  first-right-of- refusal contract. Thank you for your interest. We can revisit you in 2020.

I was like, “Wow, 2020! Ok, then, they are taking this 5-year thing *seriously*. And then I thought, “Kudos to you, unknown auctioneer, who talked your client into this job security, rare in our line of work.”

But here’s the thing – I soon found out it wasn’t the auctioneer’s idea – it was the Event Chair’s!

Check this out:

“I have been doing events since 1986 and after my first year working with everyone I’ve nailed them into a five-year contract. It just helps so I do not have to re-create the wheel every year.”

How.Wise. Is. That? I mean, crazy smart, right?

Once you know you like an auctioneer’s style and you like working with them, or like a DJ, a caterer, a venue, an emcee, etc., doesn’t it make your life sooooo much easier to not recreate the wheel each year? Of course you can have a new theme, new decor, maybe different entertainment, but good auctioneers are hard to find, as are ideal venues, especially those with great food. Wouldn’t it make your life soooo much easier to agree to a longer-term partnership than 3 months, 6 months, or even a year?

I was pretty blown away by the crystal clear logic of this Event Chair with 30 years of experience.

I think it’s something we would all benefit from, so if you love your venue, emcee or auctioneer, next time give them first right of refusal beyond year 2, as a show of goodwill (and a commitment to your sanity!)

 

Comments are closed - Categories: Auctioneers, Consulting, Event Logistics

►Bachelor Auction How To

October 25, 2017 - Author: Jenelle Taylor, CAI BAS
GALA GAL Jenelle Taylor advises on bachelor auctions for charity

Considering a bachelor or bachelorette auction? Consider these factors first

So you’re thinking about a Bachelor/Bachelorette auction?

It’s been done for decades, and certainly can be a success with proper planning and promotion.

However, selling dates or gift packages (two different things – see the video) is a bit more complicated and potentially filled with problems than your typical auction outing.

Watch this quick series of videos to make sure that if you go this direction, you’ve thought of – and planned for – everything that could go wrong when you’re, in effect, objectifying people.

The 2-to-3 minute videos cover Appropriateness, Finding Bachelors and giving them tips and advice, Volunteers you’ll need, the type of Venue, how to get an Audience, how to Organize, Schedule and Budgeting, Decorating, finding the right Auctioneer, and setting up the actual Dates, if you go that route.

Check out individual brief video clips here:

Comments are closed - Categories: Auctioneers, Better Buyers, Charity, Consulting, Event Logistics, Live Auctions, Other Money Makers

►Everything Silent Auction

October 11, 2017 - Author: Jenelle Taylor, CAI BAS
Auctioneer Jenelle Taylor on silent auctions

GALA GAL Jenelle Taylor has a series of short Youtube videos on silent auctions

Are you planning a silent auction? Is this your first one, or your 14th?

For a quick refresher on every way to streamline your process and earn the most money, make sure to check out this series of two-to-three minute videos on Youtube.

I’ve written 4 books on charity auction fundraising, and these are the fundamentals, the best practices you may have forgotten over the years, or perhaps never heard!

Update and upgrade your auction here:

Comments are closed - Categories: Charity, Consulting, Event Logistics, Silent auctions

►Got Scarves?

September 28, 2017 - Author: Jenelle Taylor, CAI BAS
photo of selling donated scarves at auction

DON’T leave things folded up!

So, scarves.

It’s not a frequent donation, but these were high-end, valued about $80 each, and we had 12 of them!

How to display, how to display, to get the most eyeballs and attract the most bids?

“Don’t worry,” I told my client last January, “I got this.”

And with our hotel contact, we tucked 2 narrow tables into an alcove and draped them in black to make them “disappear,” and then draped 3 easels in an expensive-looking cream stripe to better offset the various scarf patterns. Then we grabbed 2 bamboo poles the hotel had in storage, tied those to the easel rests, and draped each gorgeous scarf. A quick tie with cream ribbon kept each from sliding off the pole, while still allowing guests to touch the fabric and lift upward to see the design.

Sure, you COULD leave them folded in squares, flat and sad on the silent auction table…but that’s only if you didn’t have a Benefit Auctioneer Specialist to help you craft a better display, right? 🙂

Comments are closed - Categories: Consulting, Event Logistics, GALA GAL Case Study, Silent auctions

►Venue Checklist – Download This

September 14, 2017 - Author: Jenelle Taylor, CAI BAS
image of Venue Checklist

Download the FREE Checklist!

I try to do a Venue Visit with clients at least 2 months before the event, so I can help determine stage position, traffic flow, sound system and lighting needs, etc.

You can download and print (or view on your phone) this 70-item Venue Checklist to help you either A.) narrow down your venue options, or B.) catch potential problems with the venue you chose.

It covers

  • Destination Appeal
  • Parking / Valet
  • Raised Stage
  • Pre-dinner Space
  • Auction Promotion
  • Lighting

I often repeat the mottos “Make it easy for people to spend money” and “Ambiance is bad for auctions” (meaning low light is fine for dinner, but make sure the lights can be brighter for silent and live auctions and appeals).

As always, if you’ve got a question, just call my cell at 407-791-1360 in Tampa!

Comments are closed - Categories: Consulting, Event Logistics, Live Auctions

►Cruise Raffle

August 23, 2017 - Author: Jenelle Taylor, CAI BAS
lapel pin of blinking ship

Selling chances to win for that cruise or yacht trip!

Ah, the Chance to Win, doesn’t most every event have one?

Of course, the very first thing you need to do is familiarize yourself with your state’s (and sometimes city) raffle, gaming, gambling, drawing statutes.

Did you know that in Florida, you can’t require anyone to pay for a ticket?

Print out the Florida statute here.

Once you know the rules, this is a great option for the “blinky lights” pin to show who bought a chance to win (and, obviously, who hasn’t yet).

Do you know that Holland America has a reduced-price program that your nonprofit might qualify for? It’s a great program with a reasonable fixed cost, and never expires. Check it out here.

If you’re selling chances to win a cruise or a yacht excursion, instead of generic pins consider these cute things, found at FlashingBlinkyLights.com. It’s themed, flashy, and if you don’t want to pin into guests’ fancy clothes, then simply attach each to a lanyard or a wrist-tie ribbon like my client.

Here’s to selling those chances and raising big money!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Other Money Makers, Raffles/Chance Drawings

►”Lucky Line” with Mobile Bidding

August 16, 2017 - Author: Jenelle Taylor, CAI BAS
photo of mobile bidding incentive caption

Using Mobile Bidding? Add an incentive to get guests to Bid More!

Do you use the “Lucky Line” for your traditional silent auction bids on paper?

It’s a way to encourage folks to be more generous, give a little more, just jump down a few bidding lines rather than the next bid available. I’ve got an explanation in a viewable Google doc here.

For years we (the benefit auctioneer community) have been trying to replicate this bidder incentive with handheld mobile/text bidding, but to date most mobile technology companies haven’t figured out a way to virtually highlight only bids past a certain point, and then segregate just those for a random winner.

And then my new client shared a semi-solution!

While the one “who makes the most bids” isn’t random and may not encourage as many people to try for the prize as the Lucky Line highlighting does, it certainly is trackable in mobile bidding reports, AND worth celebrating and rewarding! Using the technique above, the organization rewards participation, not dollars, which is an equalizer of sorts.

How have you figured out ways to incentivize more bidding using technology?

 

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Other Money Makers, Silent auctions, Technology

►3 Magic Words to Get Anything Donated

August 2, 2017 - Author: Jenelle Taylor, CAI BAS
Boost Your Benefit Auction book

Use discount code BOOST to save $5

A couple of years ago I asked many of my smart fundraising friends to contribute a top tip or piece of advice.

It turned out even better than I’d envisioned, as 50 auctioneers offered 42 different chapters to boost your benefit auction.

From Fund A Need to the Treasure Chest, ambiance to the alcohol curve, you can learn from professionals across the country, and everyone’s contact info is listed in case you have a question or just want to know more about their services.

My chapter is about the “Three Magic Words” that help you get just about anything donated. In fact, these words elevate your request from an all-too-common “ask” to an opportunity.

Ready? Here they are: feature, showcase and highlight. And the question? How would you like to be included? 

Instead of begging for a donation, explain that  – of all the possible businesses in town – for this event you’d like to “feature” ABC Business so you can “highlight” their great ____________ and “showcase” what they do to your prominent supporters and community members. “Our committee thinks more people should know about your terrific ____________, so we wanted to invite you to have one of the exclusive (another good word!) spots in our live (or silent) auction. How would you like to be involved?”

If they say “no,” thank them and say (to yourself), “Next.” They either see the opportunity or they don’t, and someone always will when you share how wonderful your cause is and how much you want to include them in your biggest 1 night, once-a-year event.

So just ask! And remember: feature, showcase and highlight.

P.S. You can order a BOOST book here for less than $30 shipped – use the code BOOST to save $5.

Comments are closed - Categories: About GALA GAL, Consulting, Event Logistics, Live Auctions, Other Money Makers, Silent auctions

►FUBI: Funny, Useful, Beautiful or Inspiring

July 26, 2017 - Author: Jenelle Taylor, CAI BAS
Funny Useful Beautiful Inspiring

Don’t Interrupt – ATTRACT!

As I was preparing my 90-minute presentation on Branding and Marketing for the National Auctioneers Association annual conference, I came across this GREAT article from a cool-looking group: The Emotional Intelligence Agency. Their tagline is, “Be as interesting as the internet.”

In their recent article in Fast Company magazine, they explain how marketing has changed.

The buzz word now is “emotion,” and how to connect in memorable ways with your target audience.

There are “four kinds of emotionally compelling content: funny, useful, beautiful, and inspiring.”

(Read the entire article here)

They condense this to FUBI – an easy thing to remember when planning (or posting) on Facebook, Instagram, Pinterest, Twitter, Snapchat, You Tube, your website, or anywhere else.

You don’t have to be all of these, and, in fact, you should consider having a different tone on different platforms. Maybe your posts are funny on Twitter, useful on Facebook, and beautiful on Instagram. You might even assign a different person to manage each distinct “voice.”

So, for my presentation, I made this 4-leaf clover image, because if you focus on being funny, or useful, or beautiful, or inspiring with your posts and content, I bet you’ll get luckier with your results.

Comments are closed - Categories: Consulting, Grab Bag, Other Money Makers, social media, Technology

►A National Presentation!

July 19, 2017 - Author: Jenelle Taylor, CAI BAS
plaque NAA award Jenelle Taylor

Honored to present for the annual conference

On Thursday, July 13th I flew to Columbus, Ohio, to see hundreds of auctioneer friends.

Friday the 14th I was honored to present a 90-minute session to my peers and colleagues, all about who is attracting attention and staying top of mind in our industry.

I then gave them more than 30 tools and ideas to build their benefit auction businesses across the country.

Could your nonprofit use help branding and marketing?

I’m a national expert on that, too 🙂

(And I work with nonprofits on affordable short-term contracts and monthly retainers, unrelated to auction galas. Just call me, 407-791-1360, or use the CONTACT link on the home page.)

Comments are closed - Categories: About GALA GAL, Consulting, Other Money Makers

►Working Women of Central Florida

July 12, 2017 - Author: Jenelle Taylor, CAI BAS
photo of speaker Jenelle Taylor

Thanks to Jessica Rivelli from Working Women of Tampa Bay for the invite to speak!

Did you miss it?

I’m happy to speak to your board, your staff, or civic groups like Rotary, Kiwanis or chambers of commerce.

Of course I can talk about auctions, and how to best support the causes you believe in, but some people don’t know that I also speak nationally on branding and marketing.

Things are changing all the time in social media.

Isn’t it time you got some help?

Call me to chat: Jenelle @ 407-791-1360 cell

Comments are closed - Categories: About GALA GAL, Consulting, Grab Bag, social media, Technology

►Who’s the “Voice” of your nonprofit?

July 5, 2017 - Author: Jenelle Taylor, CAI BAS
photo of branding handout

Who’s the “voice” of your social media posts?

I’m a huge, huge fan of Entrepreneur magazine. In fact, if you’re not already following them on Facebook, seriously, click over there and do it right now.

I’ll wait.

It’s that important.

If you want to be smarter about, well – anything – you should be following Entrepreneur magazine on Facebook.

Their posts are 2- or 3-minute reads about stuff you want to know, and I guarantee you’ll see something each week you want to click on and open.

By the way, I don’t get anything for promoting them. I’m just a super fan.

When I was researching for my presentation to the Working Women of Central Florida, I came across this awesome article Entrepreneur mag posted, “22 Statistics That Prove the Value of Personal Branding.”

It’s about how we (people, you and me) connect better with people, not companies, and you’ll do yourself and your organization a 561% favor by letting your employee’s personalities show when they share posts about your cause.

Since you can control the tone, images and message you put out there, sit down and really think about how you want to be perceived. Is your org inspiring? Are your clients beautiful? Are your services useful? And isn’t life just funny sometimes? (NOTE: If you don’t yet know about FUBI, read about it here.)

You can even let different people shine in their elements. If you’ve got a stellar soul who can communicate all you want to say on all your platforms, give him or her a raise! Otherwise, try trusting your inner circle with the platform that best matches his or her personality, and see if you don’t get more likes, follows, and engagement from your fans.

Comments are closed - Categories: Board members, Charity, Consulting, Grab Bag, Other Money Makers, social media, Technology

►Raffle pricing

May 1, 2015 - Author: Jenelle Taylor, CAI BAS
poster showing raffle ticket pricing

Fingertips for $40

Recently a client asked me about raffle (Chance to Win drawings) pricing.

“I found this on-line as a guideline to selling tickets. Does this make sense?

Raffle ticket sales:  3 tickets for $5, 6 tickets for $10 and finger tip- to-finger tip $20″

Here’s my take:

1. Raffle chance pricing depends on the value of the prizes to be won.

2. Calculate the math equation: How much do you want the raffle to raise (have a goal),  who will be asked to buy tickets and what pricing feels exciting to them, and how many tickets (at what level) can you expect to sell? PRICE x QUANTITY = MONEY RAISED

3. In the example you found, “3-$5 and 6-$10” are the same odds, so there’s no incentive to spend $10 rather than $5.

4. The PURPOSE of unequal odds (increased chances for paying more) is to wildly slant the odds in favor of those more generous. We want to encourage folks to donate more. In Florida (and other states-check your state gaming statutes*) all chances to win do not have to be equal.

5. So, I like

3 – $10, 8 for $20, or fingertip-to-fingertip for $40.

That way the focus is just on selling $40 worth, and if someone is considering $20, have them grab a friend and get tons more chances by splitting the fingertip-to-fingertip (which might be 40-ish tickets)

If the prize(s) are smaller, you could go with 2-$5, 7-$10, fingertips for $20

*A reminder to always know and follow your state regulations on raffles, which often fall under gambling policies. In some states, nonprofits are limited to one per year or need a special license. In Florida (and other states) drawings are required to have a “no purpose necessary to be entered” option, which is why setting any pricing for a chance drawing must be disclosed as a “suggested donation” See the Florida statute here, and happy fundraising!

Comments are closed - Categories: Better Buyers, Charity, Consulting, Event Logistics, Other Money Makers, Raffles/Chance Drawings, Templates

►About that Safari Trip…

April 15, 2015 - Author: Jenelle Taylor, CAI BAS
Photo of GALA GAL Jenelle Taylor

Try to avoid this at your non-profit, says GALA GAL Jenelle Taylor

A client called today for advice. They’ve planned to feature a safari trip as one of the live auction items for their event in a few weeks. When I read the description a few days ago, I realized with some surprise that this was not a typical sightseeing safari trip – this was a hunting safari!

I’ve seen and sold a number of safari trips, but they’ve always been photo safaris, or – said another way – photo shoots, not actual shoots.

My dad was a hunter, though I am not. Even though I would greatly prefer to only shoot things with a camera, I understand that a portion of the population worldwide shoots for sport and challenge. I’m comfortable promoting this item during the live auction alongside the other trips and experiences.

However, some of this organization’s supporters called to complain today, with the expectation that the trip will be pulled from the auction.

What should you do if some people feel an auction item is controversial?

Whether it’s selling a puppy, dinner with the embattled mayor, a hunting safari or countless other potential hot buttons, how should your committee proceed?

  1. Pull the item from the auction? After how many complaints, 1? 5? 25?
  2. Only pull the controversial item if the complaint comes from a major donor?
  3. What about moving the item from the more visible live auction into the silent auction?
  4. Should you try the “Sealed Bid” method for this auction item, so that if no one bids, no one knows, but if folks do bid, their names and amounts are known only to the committee?
  5. Or how about sending an e-mail blast or newsletter notification for interested parties to place bids via fax or email or text prior to the event?
  6. Keep the item in the live auction, but work hard to identify someone on the staff or committee or patrons interested in the item and willing to quickly raise a bid card, ensuring that it sells easily if other bidders don’t materialize?

There’s no one right answer, of course. While you may not want to bend to a few disgruntled voices, you also don’t want those voices to complain even more loudly on Facebook or the nightly news if they feel dismissed.

Ask yourself, what could possibly go wrong if we auction this item?

As your committee tries to “think outside the box” for atypical auction items, if you don’t have these conversations early on, you may find yourself – like my client – scrambling to find a solution 1 day before the catalog goes to print.

Comments are closed - Categories: Consulting, Event Logistics, GALA GAL Case Study, Live Auctions

►Silent Auction – Bidder Blockers and Sheet Stealers

March 19, 2015 - Author: Jenelle Taylor, CAI BAS
photo of Gala Gal

Don’t let those “bid blockers” and “sheet stealers” ruin your auction!

If you’ve never seen one at your event, you’re lucky! While it’s great to have fast and furious bidding on your silent auction items, and it’s fun to watch that competition, too many times I’ve heard (or seen) heated bidders try to bend or break the rules of fair play.

I’ve seen Bid Blockers who square their shoulders and won’t let anyone else get to the bid sheet to bid against them, or Sheet Stealers who actually pick up or hide the bid sheet and try to sneak it back on the table right before closing time! I’ve actually seen someone rip up a bid sheet…twice! The same guy!

Anyway, if every year a few of your classroom projects or priceless opportunities create more bad blood than goodwill among your bidders, you’ve got a few options: either move those items to the main Live Auction, where peer pressure and encouragement will spur on the bidding, or post signs and make announcements reminding people that if your auctioneer sees a bidding war heat up, she plans to step over there and see who really wants it the most with an on-the-spot, mini live auction. It’s fun, it’s fast, and it’s fair.

But make sure to warn people first. And, of course, if you use mobile bidding for your silent auction, you’ll never have this issue again 🙂

What are your auctions most highly contested items year after year? How have you solved it?

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auction, or Mini On-the-Spot Live Auction?

March 10, 2015 - Author: Jenelle Taylor, CAI BAS
photo of easels with poster-sized bid sheets

Draw attention to a row of Can’t Miss items

What to do when you have so many great auction items that you can’t even fit them all in to the time slotted for the Live Auction?

Most live auctions at charity events are 30-45 minutes, and with an industry average of 3-4 minutes per live auction sale, that means only 10-15 items make the Live Auction cut for many events.

What if you have 20 awesome items that you need to get in front of bidders? I suggest blowing up the bid sheets to 20″ x 30″ mounted on foam board, place them on easels in a very high traffic area, add signage, place 1-2 full-time volunteers who never leave and can answer all questions about the items, and then get into the mindset of a county fair carnival barker, “Ladies and Gentlemen, don’t miss this awesome opportunity right here. Step right up to bid on ….” You get the idea.

Sometimes, I place these easel items in a semi-circle directly in front of the ballroom doors, and I let the crowd know that these items -while available for normal bidding during the silent auction – will be closed by on-the-spot, mini live auction between 7:40-7:45, immediately before the doors open for dinner. All interested in bidding need to gather here at 7:40 to get a last chance to be the winning bidder.

By doing this, we get as close as we can to the energy, excitement and ego of a live auction even though there wasn’t time in the program. As guests gather, I gets everyone’s attention in the vicinity and say, “Ladies and Gentlemen, we’re now going to close these 5 SUPER silent auction items by mini live auction. They are such great items that we didn’t want anyone to miss the opportunity, so whether you’ve already bid or not, everyone is welcome to bid right now as we close these awesome items. First up, you’ve been bidding on Item 901, 1 week RCI Timeshare anywhere in the world, valued up to $1800. The current bid is $1200, but who’ll go $1300, do I hear $1300, yes and now $1400…” Each item will take just seconds to close, and inevitably we’ll raise several hundred more dollars, remind folks that a professional auctioneer will entertain them later, and generate auction closing excitement right before releasing the guests to dinner.
Win. Win. Win!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Live Auctions, Silent auctions

►SUPER Silent Auction items

February 23, 2015 - Author: Jenelle Taylor, CAI BAS
photo of bid sheet blown up to poster size

Great way to make sure everyone sees your best silent auction items!

How do you make sure that the more significant, valuable or noteworthy items in your silent auction don’t get lost among the smaller items and packages?

Sure, you can make a small section of silent auction with somewhat larger displays, or target spot lighting (or both). For just a few dollars, you can really make a statement and get bidders’ attention.

Sometimes I call these “Almost Live” items, meaning that they were good enough for the live auction, but either we already had the live auction spots all filled, or this event doesn’t have a live auction.

Simply save the ready-to-print bid sheet as a PDF and have FedEx/Kinko’s blow it up to 20″ x 30″ for $4 (black and white). Whether it’s one item or 10, having a super-sized bid sheet will help ensure you get the eyeballs (and bids) you want.

Since color displays of this size would be crazy expensive (like $20-40 each), we just printed the color photos, slid into clear slip sleeves from Office Depot, and attached via O-ring and ribbon. Guests still bid just like a normal bid sheet, though we did have Sharpies on hand to make bids easier to see.

Which items will be SUPER at your next auction?

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Auction Jewelry Displays

February 13, 2015 - Author: Jenelle Taylor, CAI BAS
photo of a jewelry donation

Think ahead to plan how you will display jewelry donations

Isn’t it a tiny bit sad when you see jewelry at auctions just lying flat on the table? Surely that isn’t the best way to showcase that donor’s contribution, or encourage the most bids?

Some options, from easiest to most elaborate:

1. Drape necklace over a corner of the plexi sign holder or description frame
2. Cut a length of pretty ribbon and attach earrings or bracelets to the ribbon
3. Gift-wrap (in a solid or metallic paper) a small flat box (perhaps 6″ x 8″ x 1″ high) to place the jewelry on
4. Buy stand up jewelry displays from Michael’s or from a Dollar Store
5. Arrange to borrow jewelry displays from the donor (but make sure to label so your donor gets them back)
6. Use lighted clear plexi boxes for luxury jewelry items to mimic the actual jewelry retailer effect.

By the way, an easy way to remember that you’ll need specialty display items before you get to the venue to set up is to add a column or field in your auction item database called “Needed for Display.” Here you can make months weeks or months in advance about how many easels, jewelry displays, gift-wrapped boxes, clip-on lighting, props or other display enhancements you’ll need to bring.

Here’s to better auction displays. Cheers!

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions

►Silent Auction – This Section Closes

January 22, 2015 - Author: Jenelle Taylor, CAI BAS
photo "This Silent Auction Sections Closes at 6:50"

Post Silent Auction closing times for each section

Don’t you get this question ALL the time?

“What time does the silent auction close?”

Or worse yet, you have patrons complaining after a section has already closed that they didn’t know.

You can put auction closing times in the program, but we all know hardly anyone reads the program, and especially not while they are shopping, holding a cocktail and an appetizer plate.

So put signs on each table or row, at least 2 per section. If you use 4″ x 6″ signage, put 6 or more on each row of tables. What’s the harm?

If there’s a chance (due to traffic, slow registration, or a quirky chairperson) that your silent auction closing times might change, here’s a secret: print several options for each section and just hide them behind the front one. For instance, you can have signage display “This section closes at 7:30” but also have a 7:40 and a 7:45 printed out and hidden behind, so if you have to change the rules on the fly, you can. Keep in mind, though, you need to do this in conjunction with big, bold, loud announcements to keep the crowd up to date. You don’t want to upset any bidders, so you can say over the microphone, “Folks, due to some heavy traffic we have guests just now arriving, so you’ll notice that this section will NOW close at 7:45. Please see the signs on each table.”

Make it easy for people to spend money – by being clear about the closing times!

(Note that with handheld (text) bidding, you won’t have this issue. Alerts about closing are sent to bidders’ devices, assuming they still have battery life!)

Comments are closed - Categories: Better Buyers, Consulting, Event Logistics, Silent auctions